進入本文前，想想這些說法，英文用哪個動詞更道地： (A) 符合期待 (B) 超出期待 (C) 坦承錯誤
1. They Follow Through 進行到底
People place their trust in you because you consistently (A) meet expectations and deadlines. Following through is probably the most important of all abilities. Trying hard is simply not enough. It's hard to have someone count on you if you've been (1) dropping the balls.
要獲得信任，先要能持續地符合期望、如期完成工 作。把事情進行到底，可能是最重要的一種能力。 只有努力是不夠的，總是失誤，別人很難指望你。
2. They Go (2) Above and Beyond 超越期望
Instead of just doing what's needed, the most trustworthy people do it extremely well.
Besides that, they offer help before being asked for. That willingness results in having faith in them.
3. They Avoid Gossip 不八卦
Whispering or gossiping will sabotage any respect you've earned in the blink of an eye . What's more dangerous is thinking that you are on the righteous side. Get rid of this habit. Don't say something to someone's face, and turn around and say something different behind their back.
4. They Maintain Authenticity 真實可靠
Authentic people don't drastically shift their attitude and behavior when they're around different people. Try keeping a consistent way to react and respond to situations, so that people think you are stable and genuine.
5. They Under-Promise 不過度承諾
promising brings under-delivering. You don't want to sound like a too-good-to-be-true commercial. Be realistic when making promises and try to (B) exceed expectations. Now, it doesn't mean to deliberately lower others' expectations when you can actually do better - eventually people realize that you just want to (3) play it safe.
6. They (C) Own Their Mistakes 坦承錯誤
When someone is busy hiding their disadvantages or blunders, they look slimy and make people suspicious. Admit your mistakes, but fix them and prevent them from happening again.
7. They Forge Relationships 經營關係
Trust doesn't happen overnight. Focus on forging beneficial and positive relationships, and then you can build trust from there.
1. Drop the ball 比賽失手掉球，即是指失誤或犯錯
Don't drop the ball on this one! 這件事別搞砸了！
2. Above and beyond 超出；遠多於
It is above and beyond what I've dreamed of. 這已遠遠超越了我的夢想。
3. Play it safe 打安全牌；謹慎行事
I like to play it safe with my investments. 投資方面我喜歡謹慎行事。
本文收錄於英語島English Island 2017年10月號